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NIVÔ
Data protection & safety

Privacy Policy

Effective Date: June 18, 2026. Your trust is our highest priority. Learn how we handle and protect your celebration assets.

1. Information We Collect

To design and host your luxury digital invitation websites, we gather specific details related to your celebration:

  • Account & Contact Info: Your name, email, billing address, and WhatsApp contact details.
  • Event Customization Assets: Names, story descriptions, timelines, location coordinates, photos, and background audio files uploaded for the template.
  • RSVP Responses: Guest names, attendance status, menu selections, and wishes left on your live guest book.

2. How We Use Your Data

We process data solely to execute your digital invitation pages and deliver lead-capture studio inquiries.

  • To compile, host, and render your custom invitation web pages on safe global subdomains.
  • To dispatch real-time RSVP updates (via WhatsApp API or secure dashboards).
  • To optimize web client loading speeds and protect sites from scrapers.

3. Media & Content Retention

All custom digital invitation files (images, audio files, texts) are stored in secure cloud containers. We maintain active servers for your invitation preview up to the date of your event.

Unless a client requests prolonged hosting, invitations are automatically archived 90 days post-event. All associated uploaded media assets and RSVP spreadsheets are permanently purged.

4. Third-Party Integrations & Security

NIVÔ integrates industry-grade technologies to guarantee safe service:

  • Hosting & CDNs: Encrypted content delivery via Vercel Edge Server architectures.
  • Payment Processing: Payments are securely processed through Razorpay. NIVÔ does not store your card details, UPI PIN, or banking credentials on our servers.
  • Mapping APIs: Venue coordinates loaded securely through Google Maps API.
  • Audio Hosting: Soundtrack media cached and delivered securely through secure CDNs.
  • Email Notifications: Transactional emails (inquiry confirmations, payment receipts) are sent via encrypted SMTP connections. We do not send marketing emails without explicit consent.

5. Cookie Policy & Caching

NIVÔ utilizes essential cookies, local browser storage mechanisms, and edge network caching to deliver our luxury Digital Invitation Studio experience. Below is the comprehensive list of first-party cookies and storage items used on our platform:

Item / IdentifierStorage LocationFunctional PurposeRetention
`invitation_currency`Local StorageStores your selected active currency preference (e.g. INR, USD, EUR, GBP) to ensure pricing matches your region.Persistent (Until cleared)
`nivo_user_session`Local StorageStores your authentication session (JWT token, name, email, role) to keep you signed in across page visits.Persistent (Until logout or cleared)
`nivo_cookie_consent`Local StorageSaves your consent preference status ("accepted" or "declined") to manage the visibility of the Cookie consent banner overlay.Persistent (Until cleared)

We do not use any third-party tracking, advertising, or marketing cookies. All cookies and storage items are strictly functional and required to maintain your preference settings and performance optimizations.

6. Contact Our Privacy Officer

For any requests concerning cookie preference resets, data rectification, guest log downloads, or immediate invitation site teardowns, please email us directly:

NIVÔ Privacy Team

Email: nivoinvites@gmail.com

WhatsApp Support: +91 7977660617